First 2 months free, then $39/month!

Finally, one partner for all your
repairs and maintenance

Access dozens of home services, routine maintenance, and professionalism you can rely on.

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What Our Customers Are Saying

FAQs

What do I get for $39/month?

  1. Access to dozens of home services
  2. A team of local project coordinators and managers
  3. Professionally trained, full-time service technicians
  4. Prioritized customer service, on-time arrival, craftsmanship, and member value
  5. The Goodsmith app, where you can submit, manage, and pay for services

How much are Goodsmith services?

Click here to see pricing for our most common services. Ultimately, however, pricing depends on the scope of your request and the information you provide (pictures are the best!).

What if I have an emergency?

Just click the “Emergency” button when submitting a request and you’ll have our teams full attention.

How long does it take to complete a request?

Mechanical requests (e.g. plumbing, electric, HVAC, appliance, garage/gate) are completed within 48 hours.

Discretionary services (e.g. paint, handyman, carpentry, cleaning, etc.) are typically completed within 10 business days of submission.

What if i just need some advice?

We are here for our members. Don’t ask Google, ask Goodsmith! Use the chat within the app to discuss your problem or project with one of our Goodsmith experts!

Does someone have to be home for an appointment?

Yes, particularly if the work is inside your home. Your presence helps ensure things are done correctly and to your satisfaction. However, that’s not necessarily the case if we’re cleaning your windows or fixing a gate. But ultimately, we know schedules can be difficult to coordinate so we’re happy to let ourselves in pending a waiver.

Who’s coming to my house?

80% of requests spanning dozens of repairs are completed by a full-time, professionally trained, Goodsmith® technician, who will arrive on-time, in a Goodsmith van, and prepped for your job. The remaining 20% of member requests are serviced by a collection of carefully vetted, hand-selected partners whom we trust.

All Goodsmith techs clear background and drug screenings. They are also graduates of our in-house training program coined, Goodsmith University.

Do you charge trip fees?

Certain services require trip charges (e.g., HVAC, appliances, garage doors/gates, etc.). Brands, parts, root causes, etc. can vary tremendously and as such, may require an in-person assessment before repairs can start. There is an opportunity cost of these assessments, thus trip charges.

The recommended solution may not be the one you want to hear, but there remains a cost for that news. While trip charges may seem like frivolous attempts to make a buck, they are a necessary element of the industry.

Are there cancellation and rescheduling fees?

Any appointment cancelled less than 24 hours prior to the service start time will incur a $50.00 flat fee. Any appointment that is confirmed, we show up, and member is not present will incur a $100.00 flat fee. Additionally, Goodsmith reserves the right to charge an additional $50 per hour of cancelled service.

What if I have questions about my account?

There are three ways to contact us. Via email to info@mygoodsmith.com, via chat in the app, or over the phone at 877 909 2999.

What markets does Goodsmith service?

We currently serve Houston. Click here to see our service map.

If you don’t see your zip code, stay tuned. We are growing quickly and will let you know when we launch in your neighborhood.

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